Where is the store based?

Altoona, Pennsylvania - USA

What is this store's return and exchange policy?

Item must be returned in original condition within 14 days for a refund. Return shipping cost is paid by the customer.

Do you accept orders placed outside of the US? Due to increased shipping costs, we are only accepting orders placed inside the US on our website.  However, if you live in another country and would like to place an order -- please email [email protected] with your item request.  Once a request has been received, we will be in contact to discuss options.

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive. This is subject to change depending on holidays and/or the efficiency of your local mail carrier. International orders process through customs and will take longer to arrive.

How do I pay for my order? Is it secure?

The Hate Grenade Store checkout process is powered by PayPal, one of the most trusted online payment solutions on the web. Because of this, Hate Grenade's store has all the same securities and payment fraud protection currently offered via PayPal. We're proud to accept Visa, Mastercard, Discover, American Express and a number of other payment methods - shop with confidence!

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly through our email: [email protected].